Terms of service

Terms of Service

1. Overview

Welcome to Lowkey Extra. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

2. Eligibility

By using this site, you confirm that you are at least 18 years old, or that you have parental/guardian permission to make purchases.

3. Products & Orders

  • All products are handmade or custom-designed and may have slight variations in color, finish, or design.

  • We reserve the right to refuse or cancel any order at our discretion (for example, due to inventory errors or suspected fraud).

  • Prices are listed in USD and may change without notice.

4. Shipping & Delivery

  • Processing times vary depending on the product type (see product listings for details).

  • Once shipped, we are not responsible for postal delays, lost packages, or damage caused during transit.

  • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

  • Returns are only accepted if an item is defective, with photo proof required (see our Return Policy for details).

  • Exchanges are accepted, but customers are responsible for return shipping costs.

  • Custom and personalized items are non-refundable unless defective.

6. Intellectual Property

All designs, images, text, and products on this site are the intellectual property of Lowkey Extra and may not be copied, resold, or redistributed without written permission.

7. Limitation of Liability

We are not liable for any damages, injuries, or losses resulting from the use of our products. All items should be used responsibly and as intended.

8. Privacy

Your personal information is collected only for order fulfillment and customer service purposes. We will never sell or share your information with third parties.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of North Carolina, USA.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about these Terms of Service, please contact us at:
info@lowkeyextra.com